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Melbury College

Melbury College

A partnership that includes Melrose Secondary & Primary Schools, Canterbury Campus, Lavender Campus, Whatley Campus and Cobham Court.


If you are concerned about a young person and would like to let us know please email us at safeguarding@melbury.merton.sch.uk 

“It could happen here”

At Melbury College we recognise our moral and statutory responsibility to safeguard and promote the welfare of all pupils.

We make every effort to provide an environment in which children and adults feel safe, secure, valued and respected, and feel confident to talk if they are worried, believing they will be effectively listened to.

We are alert to the signs of abuse and neglect and follow our procedures to ensure that children receive effective support, protection and justice. Child protection forms part of the school’s safeguarding responsibilities. We expect all staff, governors and volunteers to share this commitment to safeguarding our pupils.

We follow the Merton Children’s Safeguarding Partnership procedures and have several policies and procedures in place which contribute to our safeguarding commitment, including our Child Protection & Safeguarding Policy.


Victoria Ferguson                                                                   Beckie Kern

Designated Safeguarding Lead                                            Deputy Designated Safeguarding Lead

and Prevent Lead/First Aid Lead                                           and Designated Teacher for Mental Health and Wellbeing

email: vferguson@melbury.merton.sch.uk                           email:bkern@melbury.merton.sch.uk


Other members of the Safeguarding Team across our sites include:-

Melbury College

Carla Chandler, Executive Headteacher at Melbury College – DSL and Designated Teacher for LAC


Keith Shipman – Nominated Governor for Safeguarding


Sophie Lawrence – Safer Schools Police Officer, Melrose and Whatley


Eliza Peterson Gilbert – Safer Schools Police Officer, Canterbury Campus


James Holmes – Chair of Governors


Melrose School

Danielle Evans, Melrose Secondary School – DSL


Marc Norbury, Melrose Primary School - DSL


Whatley Campus

Emily Leonard, Headteacher, Whatley Campus – DSL


Muniza Khan, Assistant Headteacher, Whatley Campus – DSL


Mark Alchin Assistant Headteacher, Whatley Campus - DSL


Lavender Campus

Jessica Husaini, Headteacher, Lavender Campus – DSL


Rhiannon Dillon, Assistant Headteacher/SENCO, Lavender Campus – DSL


Canterbury Campus

Andre Costa, Assistant Headteacher/SENCO, Canterbury Campus – DSL


Cobham Court / Bespoke

Nigel Hill, Headteacher, Alternative Education – DSL


Please download and print our Safeguarding Leaflets for Canterbury Campus, Lavender Campus, Cobham Court and Melrose School


Online Safety

Click on or print out our Top Tips for Parents posters to find out more about these online safety platforms

Cost of Living Support

We know that many families are going through a tough time and as a school we want to do everything we can to help you and your child. If you’re struggling with your finances, please get in touch to let us know, as there may be things we can suggest which will help.

Let us know if you’re in financial difficulty – please contact your trusted member of staff

Canterbury Campus                                                       Cobham Court/Worsfold House

Canterbury Road                                                              Haslemere Avenue

Morden                                                                                Mitcham

Surrey                                                                                  Surrey

SM4 6PT                                                                              CR4 3PR

Tel: 020 8241 2005                                                            Tel: 020 8685 9743

Email: canterburyoffice@melbury.merton.sch.uk                Email: nhill@melbury.merton.sch.uk


Lavender Campus                                                            Melrose Primary

Tamworth Farm Recreation Grounds                          Church Road

London Road                                                                      Mitcham

Mitcham                                                                              Surrey

Surrey                                                                                   CR4 3BE


Tel: 020 3848 8780                                                            Tel: 020 8138 5280

Email: lavenderoffice@melbury.merton.sch.uk                     Email: aaddy@melbury.merton.sch.uk


Melrose Secondary                                                           Whatley Campus

Church Road                                                                      Whatley Avenue

Mitcham                                                                              Raynes Park

Surrey                                                                                   London

CR4 3BE                                                                                SW20 9NS

Tel: 020 8646 2620                                                            Tel: 020 3011 4551

Email: melroseoffice@melbury.merton.sch.uk                       Email: whatleycampus@melbury.merton.sch.uk

Contact your local Citizens Advice Bureau or Family Hub

Citizen’s Advice Bureau (CAB)

You don’t have to be a UK citizen to get support from your local CAB, you just need to be a resident of the local area. The CAB can help you with:

  • Getting benefits or organising other financial support
  • Accessing support for essential costs (food, bills, rent)

Visit the Citizens Advice website or contact your local branch to book an appointment.


Citizens Advice Merton and Lambeth (Mitcham Office)                    Open Monday-Friday for pre

326 London Road                                                                                         booked appointments and     

Mitcham                                                                                                         information support    

Surrey                                                                                                             (latter is available 10am-3pm)



Tel: 0808 278 7831 Merton Adviceline (freephone) 10am-4pm


Citizens Advice Merton and Lambeth (Morden Office)                      Open Monday, Wednesday and

Crown Parade                                                                                              Thursday for information

7 Crown Lane                                                                                                support and pre-booked                    

Morden                                                                                                          appointments (latter is available 

SM4 5DA                                                                                                        10am - 3pm)


Tel: 0808 278 7821 Merton Adviceline (freephone) 10am-4pm

(Located in Morden Library within Merton Civic Centre)


Citizens Advice Centres are also available in Croydon, Sutton and Wandsworth


Family Hub

Merton are currently in the process of setting up Family Hubs – a new way of bringing together all the support a family needs.

For information of when hubs will open please go to:


For information on available national centres please go to:


Check you’re paying the right amount of tax

Make sure you’re on the right tax code. If you aren’t, you might be due a refund. Use the Money Saving Expert’s free tax code calculator to find out.

Claim any benefits you’re entitled to

Use one of these benefits calculators to determine whether there are any benefits you could be claiming:


You may be able to get benefits paid early if you need cash urgently – this is known as ‘a short-term benefit advance’. You will need to contact the Department for Work and Pensions (DWP) office who is handling your claim. Local offices are:

Mitcham Job Centre

Boundary House, 317-321 London Rd, Mitcham CR4 4YF                  Phone0800 169 0190

Hours:  Monday, Tuesday, Thursday, Friday and Saturday              9am-5pm

              Wednesday                                                                                   10am-5pm

              Sunday                                                                                           Closed

Check you’ve received all the government’s cost-of-living payments

The government’s cost-of-living payments are available for those receiving certain benefits or tax credits. You don’t need to apply for these – if you’re eligible the money should go straight into your account.

If you think you’re due a payment but haven’t received one, report a missing payment to the government.

Be aware of scams! If you receive any emails, texts or phone calls asking you to fill in an application form or asking for your bank details to receive a cost-of-living payment, do not talk to them or send a reply. Get more information on cost-of-living scams on the Money Saving Expert’s website.

Find out what help you can get with your energy bills

Take a look at these resources from the British Gas Energy Trust and the Money Saving Expert.

Check if your child is entitled to free school meals (FSM)

If your child is eligible for FSM you need to get them registered. This will allow them to get a free meal at school and, as a school, we’ll get extra funding (known as the pupil premium) to support your child’s learning.

Go to this government website to check if your child is eligible. If they are, or if you’re not sure, please contact your campus reception for The Pupil Premium form. Within this form are details regarding free school meals.

See what other support you can get from your local authority


Local authorities have many schemes that you might be eligible for, including:

Get free or low-cost food

If you’re worried about not having enough food to feed your family, you’re not alone. There are
a number of places offering support.

Merton’s Community Fridge                                  Food Relief

Morden Baptist Church                                           Morden Library within Merton Civic Centre

Crown Lane                                                                116 London Road

Morden                                                                        Morden

SM4 5BL                                                                       SM4 5AX

Tel: 020 3417 0476                                                     Tel: 07982 707166


Dons Local Action Group                                        The Salvation Army Wimbledon

8 Waterside Way                                                      109 Kingston Road

London                                                                        London

SW17 0HB                                                                    SW19 1LT

Tel: 020 3301 4511                                                      Tel: 020 8542 3023


  • Use food waste apps and websites like Olio (for free food and household items from your local community), Too Good To Go (for low-cost food from local restaurants), or Low Price Foods (food that has passed its best-before date, but is still safe to eat)
  • Become a member of a community shop. These organisations sell food to their members at a reduced price. Some shops are free to join if you meet certain criteria, and others ask for a small contribution. Find out if there’s one near you by checking these websites: Community Shop, Your Local Pantry, Community Grocery
  • Get more tips on free and cheap meals from Which

Free hygiene products

  • Every Melbury Campus offer free period products or other hygiene products, these can be requested explain how pupils or parents can access them here
  • Food banks may offer free toiletries and sanitary products. Check with your local food bank to see what’s available – please see above for information on local food banks.
  • Find the cheapest disposable sanitary products on Sanitary Saver

Replace or repair household items at a low cost or for free

Check if you can get broken household goods replaced or repaired by your local community.

Find a warm space to beat the chill

Some community spaces open their doors to provide a safe and warm space for a few hours. Many also offer hot drinks and WiFi.

Find a warm space on:

 NHS SLP CAMHS Crisis Line

During school hours school staff (and alongside young people if they are willing to speak) can now use the CAMHS Crisis line to support with immediate risk assessments, safety planning, guidance and support for any pupils presenting with mental health, self-harm or suicidal ideation concerns (unless immediate life threatening then 999).  If the young person is already under a CAMHS team, it is recommended the allocated clinician is contacted first. 

The SLP CAMHS Crisis Line leaflet explains how to get help in a crisis.  Please also see SLP CAMHS Crisis poster for young people and parents


If your enquiry relates to safeguarding or mental health and is urgent, please contact the below:

Childline: 0800 1111 

Samaritans: 116 123

LB Merton Safeguarding: 020 8545 4226 or 020 8545 4227 (out of hours: 020 8770 5000)


Merton Domestic Violence advice


Keeping Your Child Safe 

Below are links to websites which provide parents/carers with useful information, advice and support.

Support and tips to help you keep children safe.

Help your children get the most out of the Internet, safely

Government advice and trusted resources to help safeguard students from radicalisation and extremism

Honest and useful advice for parents and guardians around drugs and alcohol

Practical advice and tips on supporting your child with their mental health

Information and support for anyone suffering from an eating disorder and those supporting them.


Parents and carers may be concerned regarding online apps or websites their children are using. The following websites offer guidance for parents to support your children staying safe online.

Tools and advice to help parents and carers keep up in the digital age.

  • https://www.internetmatters.org/
    Online support for parents and families including a live chat function for parents to access support quickly. Additional support around setting up parental controls for your broadband.

Dangers of Vaping : Advice from the Metropolitan Police

As a Schools Police Team we have recently been made aware of vapes containing high levels of chemicals that have caused some children to lose consciousness resulting in hospitalisation.

The particular brand of vape that these children have been using is called a Cali Pen or Cali Bar but it is unlikely to be restricted to just these brands.

As you may be aware, vapes have not been tested medically to determine either short-term or long-term effects on the health of users.  There are many products that are unregulated coming into the UK and being sold illegally to children.  In other parts of London, some of these vapes have been found to contain dangerous and addictive drugs such as ‘spice’ and high levels of THC, the psychoactive chemical found in cannabis.  

The effect of inhaling vapes are unpredictable and it can be very easy to accidentally take a large dose of an unknown chemical.

Selling any vape to a person under the age of 18 is illegal, although by their bright colours and names sounding like something you would purchase in a sweet shop, these products are appear marketed at children.  Sadly, the use of vapes by children is now becoming very common. The majority of even regulated vapes contain high levels of nicotine ensuring that their users will become dependent upon them.

Please educate your children on the dangers of using vapes and the potential unknown short-term and long-term effects on their health.

If you are aware of any shops selling vapes to children, please contact your Local Authority Licensing Team who will investigate these allegations.  Similarly, if you are aware of anyone advertising vapes that contain illegal drugs, please contact your local police team or report this via Crimestoppers (please note that vapes containing CBD with a THC content of less than 0.2% are currently legal in the UK – but clearly not for children).

Kind regards,

Inspector Graham Norman

SW police Safer Schools Team



Below are websites which provide support for young people on a range of different issues.

Free online counselling, coping toolkit, mood journal, tips and advice on a range of issues

Honest information about drugs and alcohol, support around peer pressure, what to do if you’re concerned about a loved one

Information and advice around internet safety, relationships, support to report nude images that have been shared online

Online or in-person counselling for young people aged 11-25 in Merton.


If you need help managing allegations against adults who work with children, please read the Procedures for contacting LADO

Other available services:

Action for children – www.actionforchildren.org.uk

Protect and support children and young people, providing practical and emotional care and support. They ensure their voices are heard, and campaign to bring lasting improvements to their lives

CAMHS Family lives - 0808 800 2222

CAMHS gotateenager – 0808 800 2222

A website for anyone with a teenager in their life. Join for parent-to-parent support, informal advice, useful information and a community of other parents dealing with the same issues as you. Information and support is offered on topics such as drugs and alcohol, bullying, boundaries, risky behaviours, sex, self-confidence and school.

CAMHS for Young People in Merton - 020 8254 8061

FISH - help you with any aspect of family life, click here for information poster

Can help you with any aspect of family life.  Early Help Co-ordinators will offer advice and guidance to help you to find and access the supportive information and services that you need.

HOPE line UK - 0800 068 4141

Kooth.com – offers free confidential anonymous support http://www.kooth.com/ 

An online mental wellbeing community

MAOS -Merton Autism Outreach Service – 0208 640 1177

Merton Autism Outreach Service (MAOS) supports the inclusion of pupils with Autism Spectrum Disorder (ASD) and Social Communication Difficulties in mainstream settings. MAOS works in an advisory role with schools supporting staff in developing their understanding of ASD and sharing tools and strategies to enable pupils to access learning and social opportunities.

NSPCC Helpline - 0808 800 5000 www.nspcc.org.uk

We help to make more than 6.6 million children safer from abuse. We’ve developed new services to help families, campaigned to change laws, shared information about abuse and how to recognise it, and have developed new tools for children, parents and professionals.  

National Domestic Abuse Hotline - 0808 2000 247

Off The Record - counselling based services if you live in Sutton, Merton or Croydon (aged between 11-25 years old) https://talkofftherecordonline.org/ 

Text-based online counselling and workshops for young people aged 11-25 in Croydon, Sutton and Merton.

Shelter - if you’re having issues  https://www.shelter.org.uk/ 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

Shelter exist to defend the right to a safe home. Because home is everything.

South London partnership CAMHs Crisis Line - 020 3228 5980

StepChange - for debt advice https://www.stepchange.org/ 

Whether it's to pay back what you owe with payments you can afford, write off your debts, or if all you need is some time and space to sort out your finances, we have the solution.

SWLSTG Mental Health Support Line - 0800 028 8000

The Mixwww.themix.org.uk – 0800 808 4994

The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.

Wimbledon Food Bank - https://wimbledon.foodbank.org.uk/

We provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.  Foodbank sessions at Pollards Hill Baptists Church will be changing from 12pm-1pm, new opening hours 1pm-2pm Wednesday and Friday.

Young Merton Together – teenage befriending service – 0208 685 2271

Young Minds – www.youngminds.org.uk – 0808 802 5544

We provide young people with tools to look after their mental health. Our website is full of advice and information on what to do if you're struggling with how you feel. We empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in. Together, we can create a world where no young person feels alone with their mental health.

Young Minds Crisis Messenger - SHOUT  - provides free, 24/7 crisis support across the UK - If you need urgent help text YM to 85258


If you or someone you know are in immediate danger please call 999